SERVICE

SERVICE

Aggregate more than 40 senior engineers and technicians

Xi'an Wanhe Metallurgy Technology Co.,Ltd.offers high-tech,high quality equipments for customers,adheres to the concept of"to meet the needs of customers is the pursuit of Wanhe",and provides high quality,fast,efficient after sale service for customers.Specific commitments are as follows:
1.We take responsibility of after sale service for all equipments of Wanhe.
2.For each project we send professionals to the construction site to guide the installing and debugging of equipments and train the operating personnel to make them operate correctly.
3.After the installing and debugging of equipments,the test data and case are documented,binded and archived preservation.
4.In the equipment quality guarantee period,if any breakdown due to quality problems causes the equipment to run abnormally,our company will send professional and technical personnel to provide free service.For domestic customers,our company service personnel can arrive at the construction site within 24 hours.
5.We will provide lifetime tracking,maintenance repair service for each user,regularly make inspection tour,and assist users to master the use and maintenance of equipments to ensure the normal operation of quipments.
6.Service personnel adhere to the concept of"to be an honest man and work seriously”,think what customers think,do what the customers urgently want,and provide omni directional services for customers.